Skip Navigation Links
Business Resilience Masterclass

Creating resilient organisations by integrating the principal functions of governance in a crisis: enterprise risk, crisis and continuity management

28, 29 & 30 January 2015, Singapore

Why should you attend?

The purpose of this 3 day course is to enable you to understand what we mean by ensuring your organisation is resilient. Why the “act of being resilient is important”,how it is achieved and most importantly, how it is measured.This Masterclass will examine and explore the principal functions of strategic risk and crisis management enabling you to understand what you must do to create and sustain a safe, secure and resilient organisation.

  • Against what do we make ourselves resilient?
  • What are the principal threats to our organisations today?
  • What do we mean by a “resilient organisation”, how is it defined and how do we recognise it?
  • Why is being resilient important and how is it achieved?
  • Why and how should we respond when disruption occurs?
  • What are the capabilities we must develop?
  • How do we deal with the consequence of disruption when it occurs?
  • How do we develop, maintain, improve and integrate the principal functions of governance (e.g. risk, crisis and business continuity management) into a single and cost-effective management framework?
  • How do we ensure that our suppliers and other supply chain partners are aligned with our corporate vision for resilience and meet our high demands for implementing best practice

Key Benefits:

  • Understand why and how the Risk, Crisis and Continuity Management agenda is changing
  • Business Continuity or Business Resilience: learn the difference and why it matters
  • The development of capability: setting up, developing and sustaining expertise in organisations
  • Explore why Single Points of Accountability and “Communities of Practice” are leading to improvements
  • Learn how to use the internationally recognised methodology of Plan, Do, Check, Act to create a consistent, systematic management framework across the resiliency disciplines
  • Appreciate the importance of a creating a credible and convincing “narrative” for action throughout your organisation
  • Alignment with, or certification against, national and international standards: what is the difference between alignment and certification and why does it matter
  • Gaining insight on the new Guidance and Good Practice for Crisis Management - BS 11200:2014
  • Assessing the new standard for Organisational Resilience - BS 65000 officially launched by the British Standards Institute in November 2014
  • Communicating in a crisis: why, how and with what capabilities – the RISE of social media
  • Reassurance among internal and external user communities (i.e. the rest of your organisation and customers / suppliers etc.) that people are trained, that plans are understood and in place, that they will work and will support the organisation, its dependent organisations and all relevant stakeholders and interested parties
  • Identify and reach agreement about your critical activities and their supporting facilities and services that must be recovered in order of priority (together with their resources) following an incident, and the timescales within which this must be done

Who should attend?

The workshop will be extremely useful for anyone with a strategic and operational responsibility for risk, crisis management and business continuity, e.g. Managing Directors, Directors, Divisional and Head of Departments, Senior and Line Managers and Line Managers in the following functional areas of responsibility:

  • Risk Management
  • Business Continuity Management
  • Crisis Management
  • Information Security and Assurance
  • Operations Management
  • Facilities Management
  • IT Management
  • Corporate Services
  • HR Management